Network Connection

ERR_NAME_NOT_RESOLVED (-105)

This message appears due to a page loading error in the translator, caused by a disconnected network or your network IP being blocked.

• Check your internet connection

• Restart MT / Clear Cookies & Site Data

• Disabling VPN if you are using it

• Add an exception for VNTranslator to Windows Firewall (If you're using a third-party firewall, you will need to add an exception from within your third-party firewall software)

• If you're still having issues, restart your PC. This clears temporary files which can cause connection issues

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Couldn't sign in

The server may not exist or it is unavailable at this time, check your internet connection, and then try again.

Network connection issue:

The error may occur if the device is not connected to the internet or if there is a problem with the network connection.

• Restart VNTranslator

• Disabling VPN if you are using it

• Add an exception for VNTranslator to Windows Firewall (If you're using a third-party firewall, you will need to add an exception from within your third-party firewall software)

• If you're still having issues, restart your PC. This clears temporary files which can cause connection issues

Server maintenance:

The error could also occur if the VNTranslator servers are undergoing maintenance.

• When a web server goes down for maintenance, it means that the server is temporarily unavailable for users to access

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Connection Status : Offline

It's just a connection indicator that might be incorrect. You can ignore the connection status if the translation request is working properly.