FAQ
Frequently asked questions.
VNTranslator won't start or crashes on launch
Make sure Visual C++ Redistributable is installed
Check if your system meets the minimum requirements
Try reinstalling VNTranslator
What's the difference between Pro and Public versions?
The Pro version includes exclusive features such as:
AutoTrans
API Gateway
Latest OCR Version
More Translation Features
More Machine Translation Options
GM Lens Extension
Support Dark Theme
Discord Benefits (Supporter tag & private channel)
General Support
How do I get the Pro version?
By supporting at any tier on Patreon, you will get access to the Pro version.
Your account credentials for logging into the Pro version will be sent automatically to your Patreon email address after you subscribe. If you haven't received the email, please wait 1–5 minutes and check your Spam or Promotions folder. ⚠️ If you signed up for Patreon using an Apple Private Relay email (such as [email protected]), email delivery may fail because Apple blocks emails from third-party services.
What happens if I cancel my pledge on Patreon?
VNTranslator Pro is a subscription service. If you cancel your pledge, you will still have access to VNTranslator Pro until your next billing date. After that, your account will be downgraded to expired status and you will no longer be able to log in to VNTranslator Pro.
How do I update VNTranslator?
How do I reset my password?
On the login screen, click Help, I can't sign in
Click Reset your password
Enter your Patreon email and follow the on-screen instructions
How do I fix "Too many failed attempts"?
Wait a few hours before trying again, or send a direct message on Patreon
What should I do if I have account issues?
If you're experiencing account problems such as login issues or expired account status, please send a direct message on Patreon for assistance.
Is VNTranslator Safe?
YES! VNTranslator is completely safe. No risky downloads and no viruses.
Where can I report bugs or issues?
Please report bugs and issues in the #report-an-issue channel on Discord. Make sure to read and use the reporting template provided in the channel.
Where can I submit feedback or suggestions?
You can submit feedback or suggestions on Discord.