> For the complete documentation index, see [llms.txt](https://docs.vntranslator.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vntranslator.com/help/troubleshooting/launcher/vntranslator-appears-as-a-black-box.md).
# VNTranslator appears as a black box
VNTranslator may appear as a black box or your computer does not support hardware acceleration Hardware acceleration is enabled by default in **VNTranslator**
### **What is hardware acceleration?**
Hardware acceleration is a process that offloads some processing tasks to the GPU This increases performance and allows the app to use your computer's dedicated graphics processing unit (GPU) to render images, video and transitions smoother
### **How to disable hardware acceleration?**
From App Settings:
* Go to Settings
* In the App Settings, click **GPU Acceleration** to switch it ON or OFF
Via Command Prompt or Run Window:
* Run the VNTranslator with arguments \
`--disable-gpu` or `--disable-gpu --force-cpu-draw`\
Example :\
`C:\Program Files\VNTranslator\VNTranslator.exe --disable-gpu`\
`C:\Program Files\VNTranslator\VNTranslator.exe --disable-gpu --force-cpu-draw`
### How to fix VNTranslator hardware acceleration crash?
Updating your graphics card drivers An outdated graphics card driver is one possible reason for VNTranslator crashes when hardware acceleration is enabled
### References
*
*
*
*
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://docs.vntranslator.com/help/troubleshooting/launcher/vntranslator-appears-as-a-black-box.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
