Account

Invalid email or password

Cause: Incorrect email or password entered. Solution: Make sure you enter the correct email and password. You can reset your password if you've forgotten it.


Unregistered email

Cause: The email address is incorrect or not registered. Solution:

  • Ensure you have an active subscription on Patreon.

  • If you subscribed through Patreon's gift payment method, please wait a few hours as the Patreon API can be slow. If you haven't received your account credentials via email within 24 hours, please send me a DM on Patreon.


Too many failed attempts

Cause: Too many login attempts have been made. Solution: Wait a few hours and try again.


Your account has been blocked!

Cause: Your account has been temporarily blocked. Solution: Please send me a DM on Patreon for assistance.


Membership Expired / Your subscription has expired

Cause: Your membership has expired. Solution:

  • Please renew your subscription on Patreon.

  • If you believe this is an error, please send me a DM on Patreon.


Device not recognized

Cause: Device identification error occurred. Solution: Relaunch the application or restart your computer.


Device Limit Reached

Cause: You have reached the maximum number of devices allowed for your supporter tier. Solution:

  • Exit the application or sign out of your account on the active device.

  • Wait for the session to expire on the other device (approximately 24-36 hours).

  • Upgrade your tier on Patreon.

Device limits by tier:

  • Supporter — 1 device

  • Supporter+ — 1 device

  • Supporter++ — 2 devices

  • Diamond Supporter — 3 devices